Responsible Gaming — SpinEmpire Casino Switzerland

Last updated: July 2026

1. Our commitment

SpinEmpire is committed to safe, responsible gaming. We recognise that gambling carries risks and provide tools so that players in Switzerland stay in control. Gambling is entertainment — not a way to earn money or solve problems.

2. Age verification

Participation is permitted exclusively for persons aged 18 and over. An official ID is required at registration. Accounts with a stated date of birth under 18 are automatically rejected.

Underage gambling leads to permanent exclusion. No exceptions.

3. Recognising warning signs

Playing more often or with larger amounts than intended
Failed attempts to reduce or control gambling
Neglecting family, work or personal obligations
Hiding or downplaying your own gambling activity
Gambling as an escape from worries or low mood
Borrowing money or using savings to keep playing
Anxiety, restlessness or dejection connected with losses

If you notice these signs in yourself, contact support or one of the counselling services listed below.

4. Deposit and loss limits

Deposit limits: A daily, weekly or monthly limit in CHF can be set in the account settings. The system enforces it automatically.

Example: with a weekly limit of 100 CHF, once this amount is reached all further deposits are blocked until the reset.

Loss limits: You can define a maximum loss per session or per day. The account pauses automatically once the limit is reached.

5. Cool-down

A short, self-chosen break to reflect on your own habits. Duration: 1, 3, 5 or 7 days. The account is locked immediately. After it ends, a manual login is required to reactivate.

6. Self-exclusion

Duration: 1 month, 3 months, 6 months, 1 year or indefinitely.

Process: Account settings → Responsible Gaming → Self-exclusion. The account is locked immediately; any remaining real-money balance is refunded.

Self-excluded players cannot log in, deposit or claim bonuses during the exclusion period. SpinEmpire does not contact you with advertising during this time.

7. Reality check

An automatic notice window appears at regular intervals and shows playtime, amounts wagered as well as the profit or loss of the current session. This keeps you informed and lets you consciously decide whether to keep playing or pause.

8. Bet and session limits

Bet limits: A minimum and maximum bet per round can be set and is enforced automatically.

Session time: Optional automatic logout after a self-chosen period.

Game history: Your game history is visible in your account and helps you realistically assess your own behaviour.

9. Protecting loved ones

If someone around you gambles problematically, technical blocks on shared devices as well as the counselling services listed below can help. An account is personal and not transferable; shared accounts are not permitted.

10. External help in Switzerland and internationally

SpinEmpire is not a substitute for professional advice. You can get free and confidential support here:

Sucht Schweiz / Addiction Suisse: helpline 0800 040 80 04 (German, French, Italian)
spielsucht-hilfe.de — counselling and information for German-speaking players
Gambling Therapy — free online counselling, worldwide
Gamblers Anonymous — self-help groups, worldwide

11. Contacting support

For questions about the protection features you can reach the team via live chat or by email at [email protected]. All requests are treated confidentially.

Operator: SpinEmpire (internationally operating; no Swiss licence is stated)
Currency: Swiss francs (CHF)
Age restriction: strictly 18 and over