Privacy Policy — SpinEmpire Casino Switzerland
Last updated: July 2026
1. Information we collect
Personal identification
- Full legal name
- Date of birth
- Email address
- Phone number (optional)
- Residential address
Financial information
- Payment method details (e.g. card or wallet identifier)
- Deposit and withdrawal history in CHF
- Transaction amounts and dates
Device and usage data
- IP address, browser type and version, operating system
- Game history (spins, bets, results)
- Session timestamps and duration
Compliance data
- Official ID (passport or identity card)
- Proof of address (e.g. utility bill, bank statement)
- Selfie for identity verification (on request)
- Source of funds (on suspicion under anti-money-laundering rules)
2. Use of information
Account management
Verify identity, prevent underage gambling, process deposits and withdrawals in CHF and handle customer support requests.
Fraud prevention and security
Detect unusual account activity, prevent duplicate accounts and identify patterns of bonus abuse.
Marketing and communication
Sending offers (email, SMS, push — unsubscribable at any time), answering support requests as well as account notifications such as bonus expiry or withdrawal confirmation.
Legal obligations
Fulfilment of anti-money-laundering requirements and responding to lawful requests from authorities.
3. Data sharing
SpinEmpire does not sell personal data. Information is only shared with:
- Payment service providers to verify and process transactions
- Law enforcement or supervisory authorities where legally required
- Fraud-detection services, bound by data protection agreements
4. Data retention
- Account data: for the duration of activity plus the legally required period after closure
- Payment records: in line with applicable retention obligations
- Game history: a limited period for audit and security purposes
- Device/IP data: a short period
- Marketing communication: until you unsubscribe, then deletion
5. Your privacy rights
Access: You can request a copy of your personal data.
Rectification: You can request correction of inaccurate information.
Erasure: You can request removal of your data, subject to legal retention obligations.
Objection: You can object to the use of your data for marketing at any time.
Data portability: You can request your data in a common format.
Send requests to: [email protected]
6. Data security
- Encryption of data in transit and at rest
- Restricted staff access on a need-to-know basis
- Monitoring for unusual activity
- Regular security reviews
7. Cookies and tracking
SpinEmpire uses cookies for login sessions, storing preferences, fraud detection and anonymised analytics. You can disable cookies in your browser settings; some functions may then be limited.
8. Third-party links
This website may contain links to external sites. We are not responsible for their privacy practices. Please review the respective policies separately.
9. Privacy contact
Email: [email protected] — subject "Privacy". We respond within a reasonable time.
Operator: SpinEmpire (internationally operating; no Swiss licence is stated)
Currency: Swiss francs (CHF)
Support: live chat · [email protected]